Maintaining clients’ hardware equipment along with regularly scheduled Preventative Maintenance visits ensure reliability and extends the life of the instrument. Client’s hardware equipments are critical part of their business and downtime is one of the most expensive results of even minimal neglect.
Many of our customers believe it is worth the investment to ensure unlimited on-site repairs, first priority emergency service calls and unlimited use of our Technical Support Center. However, we realize that one service contract may not be a good fit for every customer. So we have broadened our contract offerings to better suit the diversity of the scientists we serve.
Warranty Service Provider – IBM and Lenovo
As authorized Warranty Service Provider (WSP) to Lenovo and IBM, GBB provide services such as:
• Installation of additional hardware, software and networking connectivity
• Configuration of drivers, NetWare Optimization, BIOS updates
• System / data recovery
• Magnetic media like cartridges, tapes, floppies, zip disks, etc.
• Functionality and compatibility of third-party option
• Integration of third party hardware
• Any warranties, additional service offerings or commitments provided by any of our WSPs / distributors or any other vendor
GBB provides customers with cost-effective maintenance solutions. We provide exceptional service and workmanship at reasonable prices. Just as clients need to be sure about their systems’ reliability, they need to be secure in the knowledge that the people responsible for looking after it. Our services are dependable, trustworthy and accountable.
GBB has capacity to service more than 1000 desktops and more than 500 servers. We are increasing our capacity much beyond current status. We are topping charts in terms of business volumes.