The sudden spread of global pandemic, COVID-19, has changed the entire lifestyle of every individual and especially the work front. The ongoing lockdown to curb the spread of the virus has compelled people to adopt Work from Home (WFH). Not only are people trying to cope up with this new normal, but the situation has also thrown a challenge to the technology partner community to gear up to meet the challenges and demands of the present situation. In a chat with VARINDIA, Subbaram Gowra, /Managing Director, Gowra Bits & Bytes, discusses about the rising demand of remote work, challenges of WFH, Remote Work Solutions, etc.
There is an unprecedented spike in remote work today. How are your customers geared up for this new age of remote workforce?
There are some interesting discussions happening around this aspect, more than the customers alone, we as an ecosystem or an industry must be geared up for this challenge now and for the unforeseen/uncertain future.
As a leading solutions provider, how is Gowra Bits & Bytes geared to address the growing adoption of Work from Home (WFH) challenges?
As an end-to-end System Integrator, we have dedicated SMEs (Subject Matter Experts) with in-depth hands-on experience cutting across areas like Network Transformation, Backup Automation, Information Security, etc. Till now, we have orchestrated and even successfully delivered more than 200+ turnkey IT Infrastructure projects, the nature of them being mostly complex. This experience helped us better understand the challenges and quickly come up with cost effective WFH (Work from Home) solutions.
In your view, what are some of the key challenges faced by employees while working remotely, especially in India? How are you working with Dell Technologies to help your customers sail through these challenges?
What I feel is that it is more to do with a sudden culture change (like work distractions, motivation levels, time management, etc.). Of course, the internet speed and the quality of the service delivered by the local ISPs does matter a lot too for effective work delivery. The advantage of working with Dell Technologies is that they have a huge portfolio of solutions with workstations, laptops, thin clients or deploying “VMware Workspace One” solutions.
Employee experience and productivity is becoming extremely important while enabling Remote Work solutions. Therefore, RWS is not just about devices but the entire ecosystem like displays and right peripherals too. What is your take on it?
It really matters what the budget or maturity of the customer is. The huge portfolio of products and solutions from Dell Technologies made our life much easier and as a System Integrator, all we needed was an absolute clarity on the scope of work and challenges.
Working Remotely is also leading to crucial data being exposed to cybercriminals. How are you supporting your customer’s business-critical technology needs with Dell Technologies solutions?
Traditional, RDP or VPN Solutions which are normally used as a WFH solution are not full proof and secure. Luckily, we have various options like Multi-factor Authentication, Encryption and Application Access Gateway Solutions, which could be used as stand alone or in combination, depending on the customer’s challenge or the scenario in a way which enables users working from any network be IT trusted LAN or untrusted WAN or internet or mobile network to securely access corporate resources without requiring any network changes.